Last updated: 2026
CarePlan Pro (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
We collect information you provide directly, such as name, email, phone number, agency details, and payment information. We also collect usage data, device information, and location data when caregivers clock in and out of visits with your consent.
We use the information to provide scheduling, visit verification, billing, compliance reporting, and communication services. Location data is used solely for visit verification and audit trails required by Medicaid and state home care regulations.
We do not sell your personal information. We may share data with service providers who perform functions on our behalf, or when required by law, regulation, or legal process.
We implement administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, role-based access controls, and audit logging.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. Contact us at careplanpro.homecare@gmail.com to exercise these rights.
If you have questions about this Privacy Policy, please contact us at careplanpro.homecare@gmail.com.